As per section 19(1) of the RTI Act, an applicant who has not been provided with the sought information, not received any response, provided with the information not as per record, or is aggrieved by the decision of the Public Information Officer, (hereinafter referred to as PIO) or the decision has not been provided within the 30 days (35 days in the case of transfer of application) from the date of receipt of the application, may prefer a first appeal before the first appellate authority in the concerned department.