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| Frauds, Vigilance and Citizen Action: Our January Update |
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| Dear Moneylifers, |
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| One issue keeps surfacing across our work, whether through articles, helplines or counselling sessions: the steady rise in financial and digital fraud. What makes this worrying is not just the scale of these scams, but how easily they now trap even careful, well-informed people. In recent weeks, we have also been receiving emails from readers who have encountered these scams first-hand, particularly so-called “digital arrest” frauds, often seeking clarity on what they should do next. |
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| This month, we felt it was important to foreground this issue and direct readers to resources that can help them stay alert and informed. |
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| Staying Safe from Financial and Digital Scams |
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| Over the years, digital and financial frauds have evolved rapidly. Today’s scams are no longer crude calls or obvious emails; they exploit fear, urgency, authority and trust. From fake “customer care” calls and UPI-related frauds to investment traps and so-called “digital arrest” scams, fraudsters are constantly refining their methods. |
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 Moneylife’s Fraud Alert series, written regularly by our Deputy Editor Yogesh Sapkale, breaks down these evolving threats with real examples and practical warning signs so that readers are better prepared. In January, the series highlighted scams that touch everyday lives: |
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| These are not isolated incidents; they represent patterns that are growing in frequency and complexity. We strongly encourage members to read, share and circulate these articles widely, especially with family members, seniors and anyone who may be less confident navigating digital systems. Awareness remains the most effective line of defence. |
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| You can find all Fraud Alert articles here: https://moneylife.in/tags/fraudalert.html Several are also explained through short videos on our YouTube channel here: https://www.youtube.com/playlist? list=PL4oFxJDi1WqgU3PMWU7a3Plygeuu676RQ |
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| Hearing From Our Readers: Digital Arrest and Online Scams |
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| Alongside our reporting, we have been receiving emails from readers who have faced digital arrest scams and other forms of online fraud, sometimes narrowly avoiding losses, and in other cases seeking guidance after money has already been transferred. |
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 It is important to be clear that in such cases, no third party can reverse transactions or resolve matters on behalf of victims. What we can do is help people understand the correct steps to take — whom to approach, what to document, and how to avoid further harm. |
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| If we see sufficient interest, we are considering organising a guided, one-to-one Zoom counselling session, focused purely on practical guidance for those affected or at risk. This will depend entirely on reader feedback and need. |
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| If you believe such a session would be useful, for yourself or someone you care about, do write to us at [email protected] and let us know. |
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| Alongside fraud-related distress, we are also seeing a steady rise in requests from people trapped in personal debt — often involving multiple unsecured loans and aggressive recovery practices. We currently receive several desperate requests for credit counselling every week, underscoring how widespread and under-recognised this problem has become. |
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| We’d Like to Hear From You |
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| We are also seeing growing interest and questions around Wills, probate, and living wills (advance medical instructions), areas that many people find confusing but increasingly important. |
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| Before planning any talks or seminars, we would like to understand how many members are interested in these subjects and what aspects they would like covered — whether it is drafting a Will, understanding probate procedures, or knowing how living wills work in practice. If these are topics you would like us to address through talks or workshops, do write to us at [email protected] and share your thoughts. |
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| Past Programmes |
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 In January, Moneylife Foundation felicitated Chaitanya Patil, civil engineer and civic activist, for his Rasta Satyagraha, a 29-day, 490-km on-foot audit of the Mumbai–Goa National Highway (NH-66). Chaitanya’s walk brought sustained attention to unfinished work, unsafe stretches, poor signage and planning failures that continue to endanger lives. It was not a protest for visibility, but a rigorous exercise in documentation, quietly carried out and firmly rooted in public interest. |
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| The felicitation programme was followed by an interaction with concerned citizens, activists and professionals, underscoring an important point: accountability often begins with citizens asking uncomfortable questions when systems fail to do so. If you missed it, you can read our detailed coverage here: Citizen Audit of Mumbai–Goa Highway: Chaitanya Patil Felicitated for 490-km Rasta Satyagraha on NH-66 Safety Gaps |
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| Using AI with Judgment, Not Blind Trust |
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| Later in the month, we hosted a hands-on workshop on AI tools for everyday use with Yazdi Tantra, responding to growing uncertainty about how to engage with artificial intelligence safely and sensibly. |
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 A key takeaway from the session was simple but powerful: AI should be used with judgment, not blind trust. Participants were introduced to practical tools for writing, planning, research and organisation, while also being cautioned about risks such as misinformation, over-reliance, data misuse and privacy lapses. The session was especially useful for non-tech users who want to benefit from AI without feeling overwhelmed or misled by hype. |
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| You can read our report on the workshop here: Use AI with Judgement, Not Blind Trust, Says Yazdi Tantra at Moneylife Foundation’s Workshop. A video recording of the session is also available on our YouTube Channel: https://www.youtube.com/watch?v=xVdcuolmUHA |
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| Stay Connected – Join Our WhatsApp Channel! |
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| We’ve launched an official WhatsApp Channel to share updates on our events, seminars, workshops, counselling sessions and any other general updates directly with you. |
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| Join here: https://whatsapp.com/channel/0029VbBWAyKGpLHIIk6yYa3t |
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| If you don’t see updates right away, please note that notifications are turned off by default. Just tap the bell icon in the channel to turn them on — that way, you won’t miss any important announcements. You can also continue to follow our Telegram channel for updates: https://telegram.me/moneylife_foundation |
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| Check our Free Helplines and Guides or Templates as well as our YouTube Channel, where you will find a wide repository of videos on various topics. |
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| Video recordings of all our webinars are available on our YouTube channel and will come to your inbox regularly if you hit the subscribe button. But if you want to be notified about future events through our mailing list, you do need to be a member. |
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| Moneylife TV & Helplines |
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| Financial Literacy Videos in Indian Languages: |
- Credit cards
- Online frauds
- Fallacy of gold loans and more in Marathi, Gujarati, Punjabi and Tamil, all on our YouTube channel (https://www.youtube.com/moneylifetv).
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| Get guidance and counselling through our Legal Helpline or Credit Helpline. |
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| Sucheta Dalal |
| Founder-Trustee, Moneylife Foundation |
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| Trustees: Walter Vieira, Sucheta Dalal, Debashis Basu. | | | | Moneylife Foundation is registered with the Charity Commissioner of Mumbai, is an Affiliate member of OECD's International Network on Financial Education, is a Supporter Member of Consumers International, Development Partner of Advocates for International Development (A4ID), and is a winner of the 10th MR Pai Memorial Award. | | |  | | | | Donations are eligible for tax benefits under Sec 80G of the Income Tax 1961 (50% tax exemption) and MLF is registered under the Foreign Contribution (Regulation) Act, 2010. 80(G) Reg No: DIT(E)/MC/80G/685/2010-11 dated 7.2.11 effective 8.+9.2010 | FCRA Registration No: 08378138  | | | |
